Dell WD19TB USB C Thunderbolt Docking Station with 180W AC Power Adapter (130W Power Delivery)

I purchased a Dell WD19TB Thunderbolt Docking Station with 180W AC Power Adapter (130W Power Delivery) for $179.99. I had the option of purchasing a used item for $97.02 but I wanted new. When the item arrived, the case was full of scratches and dings and all the ports had more than a little bit of dust in them. Clearly a used item. The power would not stay on so I called Dell. They said the unit was 4 year and 50 days old and past warranty. So I returned it. I got a replacement of the same type and it was also used. I am returning it. Nowhere did the item description clearly say it was used. I was under the impression it was new since Used units sell for $90 to $100 less.

I wanted to get this docking station since I purchased my i9 Dell XPS. I faced trouble to use only one HDMI port and then use an apple USB-C to HDMI converter cable to attach yet another screen. Then I had to find a port to attached my Focusrite microphone. Keyboard and mouse needed another port.
But with this docking station as the problem vanish in a go.

Nice product. Video Review and product use update will follow soon here.

I had a Dell WD15 dock I’ve used for several years with my 3 year old XPS13. The last 6 months I spent trying to replace the Dell with a Surfacebook 2, a couple HP Spectre X360’s, and a couple Surface Pro 7’s. But all went back due to my issues with docks and the multimonitor setup I need at my office. None worked with the WD15. I picked up the Surface Dock 2 for the last Surface Pro I tried, and that had its own issues. I had a Wavlink for the HP’s, as well as a Belkin thunderbolt 3 dock, both had issues. So I decided to stick for now with my XPS13 and the old dock. But after all that testing, the old dock had issues with the displays being seen… So it was time to replace it.

I had hoped this would work just fine with my Dell, and for the most part, it does. The WD15 was rock solid with this, never an issue, but with this new one, I have had a few times I’ve had to power cycle the dock to get it to work again. Firmware is updated on it, but a few times when I plugged it in, I had no monitors, and a pop up warning on the computer saying that despite being plugged in my laptop wasn’t charging because there wasn’t enough power. Considering the size and output of the power supply, I found that a bit annoying.

But mostly it works, about 95% of the time.

There is a slight fan noise once in a while but it’s usually lost in the ambient noise of the office space here.

One of my favorite parts on it is the USB C power delivery cable, since it’s more flexible than just about any other dock I’ve had. So it bends around and I don’t have issues lining things up easily for where my laptop is positioned on the desk. Even the WD15 dock was a much stiffer cable and had to be in a specific spot so the cable would reach correctly where it had to go.

I’ve got one 4k monitor off the display port, and a 27″ QHD monitor off the HDMI. And other than a couple random points where they weren’t seen at plugin, they seem to be fine.

It’s a bit pricey compared to the alternatives, but after all the issues I’ve had messing with docks lately, I just wanted something that would let me use things again and not spend all my time troubleshooting like the Wavlink one I tried.

I tried one of the small passthrough type docking stations. It had many connections, but glitchy. Once I received this docking station with 130W power delivery, all my problems disappeared.